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NEW LOWER PRICE ON OUR REFURBISHED SNOM  870 PHONES $49
While Supplie Last
http://www.btresale.com/store/c1/Featured_Products.html

Check out our newly expanded inventory in our online store. Including great deals on these Mitel Phones

Our refurbished Shoretel 100 (IP115's) 200 (230, 230G, 265, 212K) and 500 series Phones (560,560G,565G) now come with new replacement handsets

We are not currently able to offer new replacement handsets for the 400 series phones (480,485), as we have no way of sourciing them, however, they are cleaned sanitized and buffed.

Shoretel's CEO, in the companies last conference call, described the companies vision for the future as a cloud based company. This shift began with Shoretel entering the hosted market with the acquisition and integration of M5. the numbers bear witness to this as their hosted revenue is now almost on par with the combined revenue from sales and service.

In theory, this would seem like an excellent strategy. Even though the sales of equipment and service have higher margins than hosted, hosted provides recurring revenue, whereby equipment sales is largely dependent on company growth.

However what Shoretel did not mention, is that by shifting towards the cloud, they are facing a massive risk. Currently in the U.S. market, their are primarily 5 main competitors in the market (Cisco, Avaya, Mitel, and  Shoretel). Shoretel has been successful by growing their market share in this space.

However, when you enter the hosted market, you are inviting a lot more competition. There are hundreds of Hosted Telecom Providers. While Shoretel is targeting it's current user base for hosted migration, the real challenge will be when those current users original hosted contract expires.

Shoretel is not the least expensive option by far. They will also face increased competition from the carriers who are moving into the Hosted PBX market as well. In theory, carriers (as well as cable companies on the small business end) can provide this service more efficiently, as the telecom traffic already passes through their hubs. By using a non carrier provider, this adds an extra stop in the flow of voice data, and another point where something can go wrong.

In practice, it would seem that Shoretel is moving from a market where they can continue to flourish, to a market at which they will be at a distinct disadvantage in the long run. Yes, they can get an immediate boost from migrating customers currently on Shoretel hardware, but how long will those customers remain loyal to Shoretel, and how much of a premium are customers willing to pay in order to do so.

While hosted works for many small businesses, there are many mid size and large businesses that will stick with premise based systems for many reasons (another post for another time). It would seem that shoretel would be best served in the long run by developing applications where they can continue to monetize their customers while keeping them in their premise based solutions.

This would seem to be an example of the difference between a public company and a private company. Long term outlook for a public company is no more than 3 years, whereas a private company has a much longer term outlook.

After being overstocked on the Shoretel ip230 phones, we are once again looking ot purchase more for inventory. If you have Surplus Shoretel IP230 Phones, please contact us and we will submit an offer to you. Right now the MINIMUM quantity of used Shoretel IP230's we would purchase is 20 phones

The larger the lot, the better

Make money on your surplus or retired IT assets

Business Technology Resale is currently looking for a large variety of used and surplus phones. we are currently running low on stock on many models of phones. Although we purchase a variety of surplus and used IT equipment, we have a strong need for the following

New and Used Avaya 9611 Phones
New and Used Avaya 9608 Phones
New and Used Cisco 7965 Phones
New Cisco 7942 Phones
New Cisco 7945 Phones
New and used Shoretel IP655 Phones
Used Shoretel IP230G Phones
New and Used Shoretel IP480G Phones

To submit a list of equipment for bid, fill out the form on our bid request page   Bid Request

Or e-mail the list of available equipment to [email protected]

Top dollar paid nationwide, and for large quantities, we purchase internationally

  Avaya 9641G New Sealed Special Pricing While    Supplies Last

$169 ea Plus Shipping


Click Here

You may have noticed in our online store that we offer refurbished phones for sale, we felt that it would be best to give a little insight to what it means for a phone to be refurbished by Business Technology Resale. Not all "refurbished" are created equal, and not all phones can be refurbished in the same way,

In the past, business telephones had a much longer lifecycle, this would allow companies to invest the resources to create mold for aftermarket parts as well as aftermarket plastics. As a result, if a phone was scratched or scuffed, the phone could have the plastic casing swapped out, and the refurbished phone could easily appear new.  In recent years this has changed, the short life cycle of phones have removed the incentive for companies to invest in aftermarket plastics for phones. Although replacement plastics are still available for some phones, for many of the newer models, that is not an option.

So this brings us back to the question what is a BTResale Refurbished Phone, and what is our process. The first step in our process is to test all the phones we receive. Based on our experience and the large volume of equipment we receive, we have gained valuable knowledge in what defects are ​common to specific phone models. Some phones with minor defects, we repair in house, other phones that are not worth repairing are sent to a recycler.

The next step is that we reset them to manufacturer defaults. ​This leaves the last step in the refurbishing process which is the physical condition of the phones. All phones are then thoroughly sanitized and cleaned. This leaves us with phones that have scratches or scuffs or other physical imperfections. For these phones we have a unique process to restore the phones. We utilize a multi step process involving multiple buffing materials, 2 different types of plastic refinishing compounds, and various cleaning and polishing cloths

We then professionally pack our phones with new handset cords and Cat5e cables and they are ready to ship to our customers. The end result is a phone that is in excellent working and physical condition​. While the phones may not appear completely new as there maybe slight imperfections upon close examination. We are willing to put our phones up against any other refurbished phones in the industry, and feel confident we would come out on top.


So what  happens to the phones that we can't restore adequately? ​ Stay tuned for a future post and keep your eye out for Grade "B" phones that will be making an appearance in the BTResale online store